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Appointments and Policies

What If I Need To Cancel or Reschedule?

If you need to cancel or reschedule your appointment, please reach out directly to your provider. We kindly ask for at least 24 hours’ notice for any changes. Cancellations made with less than 24 hours’ notice, or missed appointments, will be subject to the provider’s self-pay fee, as insurance does not cover late cancellations or no-shows.

Are Appointments Available on Weekends or Evenings? 

Yes, we have clinicians with weekend and evening availability. We understand that finding time for therapy during a busy workweek can be challenging, so we offer flexible scheduling options to better fit your needs. Evening and weekend appointments allow you to prioritize your mental health at a time that works best for you.

 

Will My Therapy Schedule Be Consistent?

Yes, your therapy schedule can be consistent, but we also offer flexibility to accommodate life’s changes. Many clients prefer to meet at the same time each week to build routine and continuity, while others adjust their appointments as needed. Our goal is to create a schedule that supports your progress and fits comfortably into your life.

 

What If I am Late To A Session?

If you arrive late to your session, the time missed will still count toward your scheduled appointment. To make the most of your session, please call your provider as soon as possible if you know you’ll be running late. They’ll do their best to accommodate you within the remaining time.

 

How Far Out Do I Need To Schedule?

We aim to schedule your first session within 24 hours of reaching out. After that, ongoing sessions can be arranged on a consistent schedule, or scheduled at the end of each session, whichever works best for you and your provider. Our goal is to make scheduling as simple and convenient as possible.

 

How Long Are Sessions?

Therapy sessions typically last about one hour. We also offer a free 15-minute consultation to help you determine if our services and your therapist are the right fit before beginning regular sessions.

 

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