How do I start therapy with Momentum?
It’s as simple as texting, calling, emailing, or filling out this form to set up your first appointment. We endeavor to answer all queries as swiftly as possible. Once you reach out, our team will ask a few questions to get you started.
Will my session be covered by insurance?
We work with a wide range of health insurance. Not sure if you are covered? You can check the insurance we accept here. If yours is not listed, don’t worry; we are always expanding our network of insurance.
Our billing department will verify your coverage, but you can also check by calling the number on the back of your insurance card.
Please note: It is helpful to have your insurance card on hand to ensure billing receives your information swiftly.
How will I be paired with a clinician?
Based on your needs and goals, we will pair you with an available MCC clinician. Our clinicians are trained in a variety of areas, including anxiety, depression, trauma, relationships, eating disorders, and EMDR. You can check our list of specialties to find a clinician that meets your needs.
Depending on your preference, we can pair you with an in-person clinician, or online. All of our clinicians provide online sessions. Not sure if you live close to one of our offices? You can check our list of locations to find an office close to you.
When is my first session?
Scheduling a session depends on your availability. If your availability aligns with the clinician of your choice, we will set up an appointment time that works for both of you. We aim to schedule your first appointment within 48 hours.
If you are in crisis and need immediate help, please call 911, visit your nearest emergency room, or contact crisis services.
Do I need to fill out paperwork?
Once we complete the initial steps, you will receive paperwork to fill out in your client portal. Our intake form includes information on privacy and insurance. For guidance on navigating your client portal, please refer to the following overview.
We ask that you complete your paperwork 48 hours before your first appointment. If you do not complete these forms before your scheduled time, your appointment will have to be rescheduled.
My paperwork is done. What next?
Once we match you with one of our clinicians, you will receive a call, text, or email from your clinician to introduce themselves. If you are meeting in person, they will send directions to their office, and if you are meeting online, they will send a link to our Telehealth platform.
With paperwork out of the way, you are ready to begin! All you need to do is attend your first session and begin your counseling journey.